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Axent Wear Cat Ear Headphones FAQ

Journal Entry: Sat Jun 14, 2014, 10:57 AM






Thank you all for the amazing support!

We've been over whelmed with comments and questions for the past week, so we would like to answer some frequently asked questions here!


Q: When and where can I order a pair?
A: We are currently working making a Kickstarter crowd funding campaign. Once the Kickstarter is up, hopefully in a month or two, you can pre-order through the Kickstarter. We will e-mail everyone and post the link to the Kickstarter when that happens. If you haven't signed up for e-mail updates yet, you can do so at www.axentwear.com/

Q: How much will the headphones cost?
A: We're aiming to keep the price as low as possible without compromising quality. The price we've decided on is $115.

Q: Will you ship internationally?
A: Yep! Though shipping prices will be different than domestic orders. We are not in control of how much shipping companies charge.

Q: Do the cat ear speakers actually work?
A: Yes, the speakers are fully functional so you can switch between listening to your music silently or sharing your music with your friends!

Q: Will they come in multiple colors?
A: Yes! And when you pre-order through our Kickstarter, you can vote on which top colors will be produced.

Q: Will they be wireless? Will they come with a mic? LED lights? And if so, will the LED lights change colors?
A: That will depend on how much money we can raise through Kickstarter. The more pre-orders we get, the more funds we have to add even more cool features to the headphones without increasing the cost to you! So when the Kickstarter goes live, please support us by pre-ordering a pair! The more fund we raise, the more features your headphones will have :)



Q: My question wasn't answered here?
A: Please be patient. We're still working out the final details of certain features. We want to be absolutely certain before we answer a question. If your question hasn't been answered yet, it will be in the near future so stay tuned! :D

Thank you all again for the amazing level of support! We look forward to bringing you a new music experience!



Add a Comment:
 
:iconbabybunnygurl:
babybunnygurl Featured By Owner Jan 26, 2016  New Deviant
cool
Reply
:iconsurfgoths:
SURFGOTHS Featured By Owner Jan 22, 2016
i still havent gotten my headphones ;o; my friend pre-ordered both of us headphones  through the indiegogo campaign 
he got his headphones in november and i never got mine :^( 
Reply
:iconneikospider:
NeikoSpider Featured By Owner Jan 18, 2016  Student Digital Artist
So I was having an issue with the mic not being registered in my computer even with a splitter... however now it magically works fine without a splitter although my built in mic no longer works.

Also, it was fine before, but now only the side with the charging cord lights up. Is there any way to fix this? It happened once while I was using them and turning them off and on again seemed to fix it however that is no longer working. 

Otherwise, love them to pieces! Love the speakers, love the headphones, love the sound quality of both and the mic. Loved the lights too when they worked.
Reply
:iconkokonyu:
KokoNyu Featured By Owner Edited Dec 30, 2015  New Deviant Hobbyist Digital Artist
Is there a particular reason the 3.5mm cable is garbage?
I bought these yesterday, and they've been incredibly disappointing so far. The fact that I need to get a splitter to even use the mic is silly. Not to mention that the cable (you can't use these bloody things without it) is so crap it's hilariously ridiculous (Not to mention it's short as hell.). I have to twist them around and adjust them to a specific position in my jacks to even get normal sound through them. And no, this isn't my hardware's fault; I just tested the headphones on the brand new splitter I bought and it STILL has issues.

What happened to putting out a quality product? What a joke.

Incredibly frustrating that I have to take another 30 minute drive just to return these damn things and then spend another 30 getting back home.
Reply
:iconrizalina1:
Rizalina1 Featured By Owner Dec 27, 2015
Hey! I preordered these headphones last November/December and I got mine this November and was thrilled! I absolutely love them!

-I have some issues though. First of all the microphone. I see people who post previews on Youtube and they use the microphone just fine, but when I try to use it (while it's attached to the headphones) it doesn't work, at least not on skype. Luckily I have a intake for mike as well on my computer so the microphone does work when I put it in there, but is there something I can do to make it work when I have it attached on the headphones?

-Another thing is how they hurt my head if they are a little too tight, I notice that there aren't much filling in the fabric that is laying on my head, so it's not very comfy to wear, after a couple hours they start hurting me quite a bit so I have to wear them more loose than I want to, to prevent it to hurt.

Do anyone know any solutions to these problems?
Reply
:iconcloureed:
Cloureed Featured By Owner Dec 23, 2015  Hobbyist Digital Artist
FInally bought my pair, does anyone know if, when charging for the first time. If only the charging plug side will be the only to light up? I would hate to have an issue with these as I literally just brought them home :(
Reply
:icontekrep:
TekRep Featured By Owner Dec 18, 2015
OMG - I was in Brookstone here in NJ doing Xmas shopping and I saw them.  Displayed right up front with a store employee wearing them and walking around, and another display further toward the back of the store.  I thought "How cool!", and then I saw the picture on the box and said "Hey that looks like Yuumei's work..."  and then I saw the signature on the box and freaked.  I showed the employee the wallpaper on my phone (Above the lights) and told her it was by the same artist.  I'm sure she thought I was crazy.  Congratulations on becoming a capitalist and judging by the way Brookstone was pushing them you will soon be joining the 1 % - see you there!
Reply
:iconleopard8152:
Leopard8152 Featured By Owner Dec 13, 2015  New Deviant Hobbyist Traditional Artist
I really want one but I'm broke ;^; 
Reply
:iconrifu-kun:
Rifu-Kun Featured By Owner Edited Dec 7, 2015  Hobbyist General Artist
I know someone that has a pair of these! They look so cool <3 I only realised that you were selling these.
Reply
:iconvampirebunnylord:
VampireBunnyLord Featured By Owner Dec 6, 2015
I've heard from reviews that playing music from the cat ear speakers also plays music in the headphones themselves and there's no way to stop it. Will you ever be releasing a revised design which would allow you to play one or the other and maybe both if you'd like? As the problem of the music being too loud in the headphone speakers when trying to get the cat ear speakers loud enough seems to be a problem for quite a few people.
Reply
:iconlionking17:
Lionking17 Featured By Owner Dec 3, 2015  Hobbyist General Artist
These are perfect, I want!!
Reply
:iconfriendlysandwich:
friendlysandwich Featured By Owner Dec 2, 2015  Hobbyist Digital Artist
I LOVE my pair!! I got them in blue!! <3
Reply
:iconhaileyfordawn:
HaileyForDawn Featured By Owner Dec 1, 2015  Student General Artist
Out of everyone who's already purchased a pair have you ran into any issues with your pair? I want to use the mic on my laptop, but it doesn't seem to be picking it up. I know they barely started cranking these things out this year within the past few months, so everything just seems to not be super sorted out. I emailed them about it, but was just trying to get an idea on how big of an issue it is. 
Reply
:iconemberguard:
Emberguard Featured By Owner Edited Dec 7, 2015   General Artist
You'll probably need a splitter for that. Something like this: www.ebay.com.au/itm/2314435956…

 I've found with a splitter my brother had the mic and headphones work, without the splitter only the headphones work
Reply
:iconmisselixir:
MissElixir Featured By Owner Nov 29, 2015  Hobbyist General Artist
I just obtained a pair of beautiful red headphones.
Day two of use however and the LED lights on the external speakers and the opposite phone flicker and don't work. The LED on the phone with the button is just fine.
Is it possible to open the headphones to fix myself? Or do I have to do anxiety inducing phone calls?
Reply
:iconemberguard:
Emberguard Featured By Owner Dec 7, 2015   General Artist
Have you charged them? There should be a charging cable that came with the headphones. They would have needed charging before use to get maximum battery life for the Lithion Ion Battery. (maybe it needs recharging if you used them a lot over the two days?)
Reply
:icondisturbingfrequency:
DisturbingFrequency Featured By Owner Nov 22, 2015
I'M SCREAMING I JUST SAW A YOUTUBE AD FOR THESE AND I'M SO EXCITED FOR YOU
Reply
:iconsueellentony:
SueEllenTony Featured By Owner Nov 18, 2015  Hobbyist
I have them!!! who ! In violet :D
Reply
:iconsamahafiz2000:
SamaHafiz2000 Featured By Owner Nov 7, 2015  Student Artist
Are Axent Wear headphones avaiable in Canada?
Reply
:icontoxitythepony:
ToxityThePony Featured By Owner Nov 16, 2015  Hobbyist Digital Artist
i just readed the international shipping on brook will be opening in late november
Reply
:icontoxitythepony:
ToxityThePony Featured By Owner Nov 15, 2015  Hobbyist Digital Artist
Really hope your question will be answered, i was wondering about that too, as i seen the only available was for usa
Reply
:iconsillystorm28:
sillystorm28 Featured By Owner Nov 16, 2015  Hobbyist Writer
Im trying to buy them as well and Im in Australia. Yuumei please respond
Reply
:icontoxitythepony:
ToxityThePony Featured By Owner Nov 16, 2015  Hobbyist Digital Artist
i just readed the international shipping on brook will be opening in late november
Reply
:iconhorizonallure:
HorizonAllure Featured By Owner Sep 11, 2015  Student Artist
i have a couple of questions...can i still buy a pair ? or they are not available anymore?
Reply
:icongalvosukis:
Galvosukis Featured By Owner Oct 17, 2015
They're actually available again! You can buy them on Brookstone.com but they only ship to to the U.S :/
Reply
:iconhorizonallure:
HorizonAllure Featured By Owner Oct 17, 2015  Student Artist
....out of stock 
Reply
:icongalvosukis:
Galvosukis Featured By Owner Oct 17, 2015
oh yeah i just noticed -.- sorry ;-;
Reply
:iconbooxybear:
BOOXYbear Featured By Owner Sep 2, 2015  Hobbyist Digital Artist
I NEED THEM
Reply
:iconimews:
iMews Featured By Owner Aug 15, 2015  Hobbyist Digital Artist
Will get this for my birthday next year :o
i need these
nOW
Reply
:iconmagentahusky:
MagentaHusky Featured By Owner Jul 31, 2015
These are beautiful, can't wait to buy them.
Reply
:iconjukuruk:
Jukuruk Featured By Owner Jul 27, 2015  Hobbyist Digital Artist
Wanted headphones like this ever since I saw bleedman draw a pair! But I don't have $170... Bunny Emoji-07 (Emoji Cry) [V1] 
Reply
:iconklunkkitty:
KlunkKitty Featured By Owner Jul 24, 2015  Student Traditional Artist
WOH... I like NEED one!! It's like so awesome! I love cats, and I love music, and I love glowing things and I love cool looking stuff, it's like the best thing ever!! Defiantly on my birthday wish list!!!!!
Reply
:icong33kyreader:
G33kyReader Featured By Owner Jul 21, 2015
I Have Seen Some For Like 2k
Reply
:iconnadiawolf240:
NadiaWolf240 Featured By Owner Jul 18, 2015  Professional Digital Artist
Want one sooo bad!!!! Buuuuuut...... A tad pricey, don't you think????
Reply
:icondonutturtles:
DonutTurtles Featured By Owner Jul 19, 2015  Hobbyist General Artist
They're a reasonable price compared to some of the other ones on the market, actually!
Reply
:iconnadiawolf240:
NadiaWolf240 Featured By Owner Jul 19, 2015  Professional Digital Artist
yeah, I have seen headphones that were like 200$ before... probably even more
Reply
:iconrascalthefox:
RascalTheFox Featured By Owner Jul 14, 2015
I soooo want to get one, an orange one that is ;D
Reply
:icongaming-kittey:
Gaming-kittey Featured By Owner Jul 11, 2015
Can you hook up the headphones to your iphone to listen alone? To listen to audio like music and videos?
Reply
:iconpissed-off-canadian:
Pissed-off-Canadian Featured By Owner Jul 14, 2015  Hobbyist General Artist
As long as it has a 3.5mm jack, then certainly! If it's quarter inch, then you'll just need to use an adapter.
Reply
:icongaming-kittey:
Gaming-kittey Featured By Owner Jul 14, 2015
Oh okay, thank you so much
Reply
:icontotoronut:
Totoronut Featured By Owner Jul 9, 2015  Hobbyist General Artist
um hello, it seems I can no longer pre-order? is that a thing that's going on or am I missing something?
Reply
:iconloyalforces:
LoyalForces Featured By Owner Jul 8, 2015  Hobbyist Digital Artist
eh... where is you 'base' located, I wanna know if i hav to pay for shipping + and handling
Reply
:iconbjorn-free:
Bjorn-Free Featured By Owner Edited Jul 3, 2015  Hobbyist General Artist
I know where my commission money's going! A pair of these, and a new drawing tablet

But just a quick question - I'm sorry, but I just have to know.

Will there be a black light option in the voting roster?
Reply
:iconspectrum-of-hearts:
Spectrum-Of-Hearts Featured By Owner Jun 30, 2015  Hobbyist Digital Artist
I'm really excited for this! I hope you can eventually get enough funds to add a bluetooth feature! That would be a nice addition, that way the cords dont take away from the look of the product and dont tear or limit you to a certain distance c:


Good luck! <3
Reply
:iconthe-ice-canine:
The-Ice-Canine Featured By Owner Jun 28, 2015
must have
Reply
:iconjooweeuh:
jooweeuh Featured By Owner Jun 28, 2015  Student General Artist
wwwant.
Reply
:iconthomasawesome55:
thomasawesome55 Featured By Owner Jun 11, 2015  Student Artist
WANT.
Reply
:iconpastaandwhiterice:
PastaAndWhiteRice Featured By Owner Jun 6, 2015  Student General Artist
2 expensive 4 me. Sorry, but 170 dollars isn't in my price budget. :/
Reply
:icontigerlillysong:
tigerlillysong Featured By Owner May 26, 2015  Student Artist
i cant figure out how to buy one. how do i do that? they didn't make it easy
Reply
:iconfehnryr:
Fehnryr Featured By Owner Jul 6, 2015
You can get all the updates here. www.facebook.com/AxentWear?fre…
Reply
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